Alnahj for IT Consultancy experts prepares you for the certification of ISO 9001:2015 Quality Management which is an international standard concerned with administrative systems and considers provisioning of products and services. It focuses on:
Competing at the highest levels in the business sector and continuous development.
Ensuring performance of operations with fewer errors and greater efficiency.
Motivating employees with the organization and increases their productivity.
Raising the quality of customer service and reducing complaints.
ISO 20000 Service Management System
ISO 20000 is an international standard for IT service management (ITSM) which consists of a group of management operations that aimed at obtaining on high-quality and acceptable technical services costs via:
Developing IT services and procedures.
Developing and delivering high quality technology services.
Obtaining stable levels of technical services.
Supporting operational procedures in technical ways.
Improving the overall efficiency of the organization.
Providing faster services to clients and beneficiaries.
ISO 22301 Business Continuity Management System
Business Continuity Management System is a Preventive system concerned with business continuity at Organizations to help reduce damage caused by hazards as much as possible to continue if Disasters happen by:
Determining the dangers and setting the appropriate ways to avoid them.
Adopting a preventive approach to minimize the impact of disasters.
Ensuring continuity of core business in organizations at disaster times.
Reducing downtime to a minimum when experiencing a crisis.
ISO 26000 Social Responsibility
Social Responsibility System is a system consisting of a set of guidelines that help organizations act in an ethical and transparent manner which contributes to the development and welfare of society through:
Improving the reputation of the organization and enhancing public confidence in it.
Increasing the organization's competitiveness while increasing its chances of obtaining financing or building partnerships.
Participating in the sustainable development of society by improving the reliability and integrity of transactions, fair competition and reducing corruption.
Improving the relationship with the organization's environment through transparent relationships with government agencies, media, suppliers, competitors, and clients.
ISO 27001 IT Systems Security
ISO 27001 is an international standard that offers a framework for Information Security Management Systems that considers the security risks of information Cyber security and privacy protection by:
Establishing an effective and clear system for maintaining confidential data.
Building and spreading the information security culture in the organization.
Building trust in the organization as an added highly competitive advantage.
Reducing expenditures by reducing security breaches.
Enhancing the levels of beneficiaries' satisfaction.
ISO 31000 Risk Management
ISO 31000 Provides principles and generic guidelines on risk management to be used by public, private or community enterprises, associations, groups, or individuals that can enhance work safety and improve organizational performance.
Facilitates proactive approach vs compliance
Emphasizes top-down implementation.
Links risks to strategy and the achievement of objectives.
Addresses both upside and downside of risks.
Provides a consistent approach that can be tailored to any type of operations in any location and can be integrated with other standards and guidelines.